Types Of Information that ExpressVPN Collects
Let’s dig deep into the types of information ExpressVPN collects:
(i) Information related to your account
(ii) Aggregate Apps and VPN connection summary statistics
(iii) (User-controlled option): Anonymous VPN connection diagnostics and crash reports
ExpressVPN accumulates personal information which you provide to them directly via the website. The providers need your email address and payment details to create your account.
Furthermore, the ExpressVPN claims to collect the following types of information to maintain a good customer care support and also the service quality.
Apps and Apps versions: It retains the info related to your app and also the relevant versions you are using.
Successful connection: The information about whether or not the secure and successful connection gets established in a datewise manner.
The aggregate sum of data transferred (in MB): The data transference aggregate is recorded to maintain the quality.
ExpressVPN claims to exclude storage of sensitive data categorically. They may get to know THAT a client has used ExpressVPN, but they never know HOW the users have employed our service.
Anonymous VPN Connection Diagnostics and Crash Reports (Can be turned off by the user)
This policy is tweakable; a user can turn it off easily if he does not want such anonymized analytics data used for network diagnostics.
Collecting Information Related to Email, Live Chat, and Feedback Forms
ExpressVPN also keeps records of any communication, inquiries, grievances, or compliments you proffer to them. Depending on how you reach out ExpressVPN, they may keep your email address and any extra information you provide them.
Related: Read in Detail about ExpressVPN in our detailed ExpressVPN Review
ExpressVPN’s Security Measures
ExpressVPN utilizes best-in-class physical, procedural, and technical security concerning their offices and information storage adroitness to prevent any loss, perversion, unapproved access, divulgence, or modification of information.
Servers are placed in data centers with secure security practices. None of these data centers need them to collect or store any traffic data or personal information associated with your use of VPN Services.
The company claims to have no logs policy even if any government were to seize their VPN servers and succeed to break their disk encryption.( you also like, How’s ExpressVPN For Torrenting?)
ExpressVPN allows you to disable or change your cookie preferences whenever you want. Depending on the browser and device you employ, you may be capable of controlling which cookies you grant, which cookies you wish to block in the future, and delete cookies.
ExpressVPN utilizes Google AdWords remarketing to display
advertisements on third-party sites (including Google) to consumers who have been on their site.